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On The Pulse of Rust

TheProfessor

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TheProfessor last won the day on March 8

TheProfessor had the most liked content!

About TheProfessor

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    Senior Moderator // Keeper of the Keys
  • Birthday April 22

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    Male

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  1. Hello, VIP slots become available as other players transfer out of the server or let their VIP expire. ~Professor
  2. Hello, Once you purchase VIP you can cancel the renewals at anytime. If you purchase using PayPal you'll need to cancel the billing agreement after you've paid, then you'll need to come onto the forums and go here: https://forum.rustafied.com/clients/purchases/ From there each VIP slot has a "manage" button on the right, which clicking will take you to that slots page and you can cancel it from there by clicking the cancel renewals button under the picture on the left. (this button will not be there if your billing agreement is still active.) If you've paid for VIP using a Credit Card or Account Credit, you can skip the billing agreement cancellation step and go straight to the cancel button under the picture. If you have trouble with any of the above you can also put in a support ticket requesting your renewals to be canceled and one of the support staff will cancel it for you here: https://forum.rustafied.com/support/ ~Professor
  3. Sometimes people simply don't leave for a long time, sometimes it's a bug. There's unfortunately no real way of telling.
  4. You'll need to put in a support ticket for that. https://forum.rustafied.com/support/
  5. I'm sorry but people who have been banned by EAC/Facepunch are not allowed back on other accounts unless the game ban is removed but seeing as you admit to cheating it will most likely remain in place.
  6. Hello, All Rustafied servers wipe blueprints every 2 months on the forced wipe. The next BP wipe is set for April 5th. This info is available in our Rustafied discord and now also listed in our FAQ section here on the forums. ~Professor
  7. Currently all Rustafied servers wipe blueprints every two months on the forced wipe. (This schedule may be subject to change.)
  8. We're never going to stop moderating our servers. As you've correctly stated, it's on a case-by-case basis. I do not believe game bans on hackers bring association bans with them from EAC or FacePunch, that would be Rustafied enforcing those on our own servers for the good of the community. We do ban for association though, to be clear, and again, case-by-case. There are no announcements on how we're dealing with these. We don't want to tip anyone off about such things.
  9. Most VIP issues can be traced back to the user putting in an incorrect steam ID, or even putting in a link, or they haven't disconnected after purchase to reconnect for the change to take place. Please submit a support ticket and we'll get it fixed for you. https://www.rustaforum.com/support/ ~Professor
  10. The Prehistoric update, just add Raptors
  11. Hello, You need to submit a support ticket to have this looked into. https://www.rustaforum.com/support/ Just explain the issue in your ticket and someone will help you out. ~Professor
  12. Sorry for the delayed reply. FacePunch put out a forced update not too long ago that was to fix a lot of the crashes and connection issues people were having. The servers should all be back up and running at this time. ~Professor
  13. You need to put in a support ticket if you have an issue with VIP so a support staff member can look into it. https://www.rustaforum.com/support/
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