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Rustafied Servers

On The Pulse of Rust


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Showing content with the highest reputation since 01/08/2015 in Questions

  1. You can cancel renewals for your VIP at any time by following the instructions listed below. You can also send a support ticket from the account you made your VIP purchase with and we can cancel it for you. If you have multiple accounts, make sure you’re signed in to the one with the associated purchase or provide the email address(es) which you’ve used to purchase the VIP(s) so we can look up the correct account to assist with cancelling. You’ll have access to your VIP until the end of your billing cycle. Once your VIP expires, you will no longer be able to resume your subscription
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  2. This is normally because you have entered your SteamID64 in the wrong format when purchasing on the forums. You must enter it in the 17 digit numerical format known as SteamID64 and NOT a URL, or other type of SteamID. You can easily convert to the correct one before you purchase by going to http://www.steamid.eu and entering your URL to get your SteamID64. This is a SteamID64: 76561234567890123 This is not a SteamID64: https://steamcommunity.com/id/joebloggs This is also not a SteamID64: STEAM_0:1:12345678 If you have already purchased a VIP slot, please contact Suppo
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  3. If you are currently in queue, you will need to exit the server queue and rejoin. If this doesn't work, wait one minute before retrying. If you are still unable to skip the queue, please submit a support ticket - www.rustafied.com/support
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  4. We do not offer transfers. If you would like access to a different Rustafied server, you can purchase VIP for that specific server. If you would like access to all the servers within a specific region, we recommend you look into the region passes. If you are interested in purchasing VIP for another player, you may do so by purchasing a gift card for them.
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