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On The Pulse of Rust

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  6. hi i bought for wrong steam id


  7. Earlier
  8. Welcome! Thank you for coming to my clan page. My name is Tremolo Soul and I am the founding member of Bridge Builders. I hope you enjoy your stay. We here at Bridge Builders strive to create many useful buildings for the Rustafied Odd server community. Our primary focus is making every island accessible. We believe that Nakeds and Sweatlords should both be allowed to cross the map freely. As a member of the Bridge Builders, you will either be sorted into the Engineers or the Security team. Please do your best to help members inside the group and outside the group learn and grow. We all enjoy every aspect of Rust. Let's make it a better place to enjoy those things. Thank you. And again, welcome to Bridge Builders. Please find our shop on the map and apply in person, in-game. All other applications will not be considered. No exceptions. -Tremolo Soul
  9. I'm not sure how I reply to your support reply so I'll say it here. I wanted VIP for eu long

  10. Guest

    VIP Slot - SEA Long

    Get VIP access to our monthly wipe, 4K map, SEA Long server.

    This is a monthly subscription. There are no obligations and you can cancel at any time (cancellation instructions can be found here).

    If you need any help, please contact support.


    From 10.00 USD per month

  11. Refunds are handled on a case-by-case basis. If you wish to apply for a refund, submit a ticket to https://rustafied.com/support in the “Sales and billing” department.
  12. Thanks for the suggestion! Each of our servers caters to a different audience, with some having map sizes or player counts higher or lower than normal. If you think an existing server should be modified in some way, or have a great idea for a new server, feel free to make that suggestion here! (Select the "Suggestions" department when creating the ticket)
  13. We appreciate the interest in VIP, however VIP slots are limited in number to ensure performance is not degraded on the server.
  14. VIP will become available when someone does not renew their existing slot. Come back from time to time and refresh your page, it might be back in stock! Our regional passes (US Pass & Europass) work across all servers in their respective region, even if specific servers are sold out.
  15. A server restart is not a silver bullet to server issues; instead it tends to be a placebo given there are fewer players online temporarily - only for the issues to resurface once everybody has reconnected. You can post in the relevant discord channel to notify the staff there are issues with the server you are on or alternatively you can submit a support ticket. Please note, our Systems team already have a suite of monitoring tools at their disposal and are typically alerted ahead of time if there are any major technical issues arising on servers.
  16. There can be several reasons why you can’t connect. They usually pertain to networking issues from the client (you) reaching our server. Before contacting us, you can try a couple of things yourself: Restart the game/Steam. Restart your PC. Restart your router. Verify integrity of Rust files. (Right click Rust in your Steam library>Properties>Local Files>Verify integrity of game files) If for some reason these steps failed to solve the issue you can contact us through the support system or Discord.
  17. There can be several reasons why the server is not showing on your server list. If you run into to this problem you can contact us through our support system (fastest) or Discord. A possible workaround can be to use the “client.connect” command in the in-game console ( hit F1 to bring this up). Here's an example for direct connecting to Rustafied Main: connect IP addresses and ports can be obtained from the server list page.
  18. This is likely because the update hasn’t come out yet. The developers will work on the update and deploy it at their discretion. There is no set time given for when the update will hit but it is usually around 3-6pm EST. When the latest devblog goes live, the update usually is live within a few minutes.
  19. Bugs has assembled a team to handle most of the issues you may have and can be resolved at either the support or player report link. If you have an admin abuse complaint you can send an email to rustafied@gmail.com where it will be investigated.
  20. Rust is a game with flaws and glitches, and it is also being updated/patched frequently by the developers. Any bugs that make their way into the game are usually resolved by Facepunch themselves. To report a bug to the developers, press F7 while in-game and follow the instructions that pop up. Rustafied usually does not police exploits unless they cause significant issues to the servers. If this is the case, expect announcements to be made on our main site and our Discord.
  21. Our mod team are entirely volunteer based, and not all of the team are in Discord. Many of them will also be busy already looking into player reports and performing other moderation duties. The most efficient way to have your matter resolved is either use the report or support links.
  22. We aim to have tickets responded to between 24-48 hrs depending on staff availability.
  23. Player reports are dealt with on a FIFO (first-in-first-out) basis. The time to review varies on a number of factors depending on number of online moderators, whether or not players are aware they are being looked into (at which point they will be more covert, so never post a report publicly!).
  24. We understand the frustration of dealing with hackers; our mod team are volunteer based and tend to tickets as soon as possible. It's in our interest as well as yours to keep the servers as clean as possible, and as such we review tickets in a queue system. All available moderators are able to review the report queue and investigate accordingly. As such, it is always better to submit a report than attempt to contact individual moderators. Think you've got what it takes? Why not consider applying to the Rustafied Moderation Team? Applications are open on a regular basis.
  25. Guitar scripts are not banned, but can sometimes throw a false positive from EAC. We advise that if you are going to use these, you do so at your own risk.
  26. A payment takes time to complete. If it has been over 10 minutes since you attempted to purchase VIP, please submit a support ticket: https://rustafied.com/support Payments can be delayed for all manner of reasons and typically are outside of Rustafied's control, however our support staff will be able to advise you further on additional options to try.
  27. Having an issue with VIP? Chances are it's an incorrectly entered SteamID! Please submit a ticket so our VIP staff can resolve your issue as quickly as possible: https://rustafied.com/support
  28. Players can play on our servers with a VAC ban as long as it was not for Rust.
  29. Hackers suck! However, as moderators we do not interfere with gameplay under any circumstances. We do this to ensure fairness and avoid potential complaints of admin abuse.
  30. To report a player go to https://rustafied.com/report and use the "Report a Player" department.
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