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How do I cancel my VIP?
You can cancel renewals for your VIP at any time by following these steps:
(Remember to be signed into the correct forum account to view your purchases.)
For credit card purchases:
- Go to manage purchases
- Click on your VIP slot purchase (or on the manage button on the right)
- Look for the "cancel renewals" link on the left under the product image (https://image.prntscr.com/image/qejO6TCjQn_GnI4qBW_CrQ.png)
For PayPal purchases:
- Go to Billing Agreements (or use the VIP Hub dropdown)
- Click "View Details" on the billing agreement(s) you wish to cancel
- Ensure the billing agreement matches with the correct VIP you wish to cancel
- On the top right, hit the "Cancel" button
- Now that the Billing Agreement has been canceled, you may follow the instructions below for canceling the renewals with us.
- Go to manage purchases
- Click on your VIP slot purchase (or on the manage button on the right)
- Look for the "cancel renewals" link on the left under the product image (https://image.prntscr.com/image/qejO6TCjQn_GnI4qBW_CrQ.png)
You should then have cancelled any existing purchases! If you need help with any of the above or wish to have your cancellation confirmed you can submit a support request and we will look into it.