Jump to content

On The Pulse of Rust

  • How do I cancel my VIP renewals?

    You can cancel renewals for your VIP at any time by following these steps:

    (Remember to be signed into the correct forum account to view your purchases.)

    For credit card purchases:


    For PayPal purchases:


    • Go to Billing Agreements (or use the VIP Hub dropdown)
    • Click "View Details" on the billing agreement(s) you wish to cancel
    • Ensure the billing agreement matches with the correct VIP you wish to cancel
    • On the top right, hit the "Cancel" button
    • Now that the Billing Agreement has been cancelled, you may follow the instructions below for cancelling the renewals with us.
    • Go to manage purchases
    • Click on your VIP slot purchase (or on the manage button on the right)
    • Look for the "cancel renewals" link on the left under the product image (https://image.prntscr.com/image/qejO6TCjQn_GnI4qBW_CrQ.png)



    You should then have cancelled any existing purchases! If you need help with any of the above or wish to have your cancellation confirmed you can submit a support request and we will look into it.

  • Create New...

Important Information

By using this site, you agree to our Terms and Conditions and Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.