How do I cancel my VIP renewals?

You can cancel renewals for your VIP renewals at any time by following these steps:

(Remember to be signed into the correct forum account to view your purchases.)
 

For credit card purchases:

• Go to manage purchases
• Click on your VIP slot purchase (or on the manage button on the right)
• Look for the "cancel renewals" link on the left under the product image (https://image.prntscr.com/image/qejO6TCjQn_GnI4qBW_CrQ.png)

For PayPal purchases:

• Go to Billing Agreements (or use the VIP Hub dropdown)
• Click "View Details" on the billing agreement(s) you wish to cancel
• Ensure the billing agreement matches with the correct VIP you wish to cancel
• On the top right, hit the "Cancel" button
• Now that the Billing Agreement has been canceled, you may follow the instructions below for canceling the renewals with us.
• Go to manage purchases
• Click on your VIP slot purchase (or on the manage button on the right)
• Look for the "cancel renewals" link on the left under the product image (https://image.prntscr.com/image/qejO6TCjQn_GnI4qBW_CrQ.png)

You should then have cancelled any existing purchases! If you need help with any of the above or wish to have your cancellation confirmed you can submit a support request and we will look into it.